Omnichannel Campaigns

VIDEO WALKTHROUGH

Omnichannel Campaigns: setup guide

2:35

Recorded on version 1.0.2 · Narrated walkthrough · English captions

Jump to a chapter 8 chapters

1. 0:00Set up Omnichannel Campaigns
2. 0:13Open settings and choose scope
3. 0:33Configure text generation
4. 0:52Choose an image workflow
5. 1:10Connect publishing only when ready
6. 1:30Prepare a reviewable campaign
7. 1:50Save and verify your setup
8. 2:11Your setup checklist

Read the full video transcript

Omnichannel Campaigns 1.0.2 — Magento Admin setup

00:00:00 — Set up Omnichannel Campaigns
Welcome to the Agentic Ecom Omnichannel Campaigns Admin guide. We'll walk through the main setup screens and the checks to make before using the module. This guide assumes the extension is already installed.

00:00:13 — Open settings and choose scope
Start in Magento Admin and open Stores, Configuration. Choose Omnichannel. Check the Scope selector before editing. Use the appropriate website or store view where the setting supports it. The screen values here are a demonstration; enter the settings and service details that belong to your own store.

00:00:33 — Configure text generation
Choose an OpenAI or Google Gemini text model and enter that provider's key. The module creates editable social campaign drafts from a catalogue product. Provider charges are separate from the extension, and the selected product facts and campaign goal are sent to the text provider.

00:00:52 — Choose an image workflow
Review Image Generation only if you want generated campaign images. It has its own provider model and key. Reusing the catalogue image needs no image-generation key. Check generated images for product accuracy, rights and brand details before publishing them.

00:01:10 — Connect publishing only when ready
Social Publishing is optional and uses the configured Buffer or Zernio connection. Verify the intended accounts and destinations before scheduling. Review Per-Platform Text Prompts for the supported networks, and make sure your team can approve the final wording and image before any external publication.

00:01:30 — Prepare a reviewable campaign
Open Campaigns and create a campaign. Select one product, enter a goal, choose tone, English variant and platforms, then generate and edit the drafts. Check claims, discounts, dates and each network's rules. The wizard is an Admin workflow; it does not add a storefront widget.

00:01:50 — Save and verify your setup
When your required settings are complete, use the screen's Save control and wait for Magento's confirmation. Then reopen the record or configuration and check the saved values at the intended scope. If the storefront still shows earlier settings, refresh the relevant caches. Test your own configuration before using it with customers.

00:02:11 — Your setup checklist
That's the Admin setup walkthrough for Omnichannel Campaigns. Check permissions and scope, review the module-specific settings, then save and verify a small staging example. Use the written guide at user guides dot Agentic Ecom dot net for installation details, complete field references and any separate storefront integration steps.

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Omnichannel 1.0.2 creates editable social campaign drafts from a Magento catalogue product. It supports X (Twitter), LinkedIn, Instagram, Facebook and TikTok. The campaign wizard runs in Magento Admin alongside a Luma storefront; it does not install a storefront widget.

Compatibility

The exact 1.0.2 package passed setup:upgrade and dependency injection compilation on Magento Open Source 2.4.9 with PHP 8.5.10. Its Composer constraints allow PHP 8.3–8.5. Test other Magento and PHP combinations in staging before deployment.

Install

Use the AgenticEcom licence key from My Licences. Install one copy, through Composer or app/code/AgenticEcom/Omnichannel.

composer config repositories.agenticecom composer https://repo.agenticecom.net
composer config --global --auth http-basic.repo.agenticecom.net <YOUR-LICENCE-KEY> x
composer require agenticecom/module-omnichannel:^1.0.3
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento cache:flush

Existing 1.0.1 installations can upgrade to 1.0.2 using the same Composer constraint and Magento commands. The upgrade preserves merchant-edited platform prompts and existing Gemini key-only configurations; untouched retired defaults are refreshed.

Configure AI generation

In Magento Admin, open Stores → Configuration → AgenticEcom Sales and Marketing → Omnichannel.

1. Under Text Generation, choose an OpenAI or Google Gemini model and enter the encrypted API key for that provider. New installations default to OpenAI GPT-6.1 Sol. Gemini models remain selectable.
2. Under Image Generation, choose an OpenAI or Gemini image model and enter its provider key if you intend to generate images. The new-install default is OpenAI GPT Image 2.5 Sunburst. Reusing the catalogue image needs no image API key.
3. Under Per-Platform Text Prompts, review the five editable defaults. They guide length and style for each network while the module adds the selected product facts and campaign goal at generation time.

The text and image API keys are separate encrypted Magento settings. OpenAI and Google Gemini may bill your own account for use. The module does not include API credits.

Create and review a campaign

Open AgenticEcom → Omnichannel AI Posts → Campaigns and create a campaign.

1. Select exactly one product in the picker. The wizard uses its name, SKU and short description.
2. Enter a campaign goal. Choose a tone, UK or US English, and one or more of the five supported platforms.
3. Use the catalogue image or generate a square campaign image with the selected image model. If a product image is available, it can be sent to the image provider as a visual reference.
4. Generate the drafts, then review and edit each platform’s text. You can replace the campaign image with your own upload before scheduling.

The selected product facts and goal are sent to your selected text provider. If image generation is selected, the product image and art direction may be sent to your selected image provider. Generated text and images can be wrong: verify product claims, discounts, rights, brand details, dates and platform rules before publishing. Generated images are stored under pub/media/omnichannel/.

Optional social publishing

To queue posts, choose Buffer or Zernio under Social Publishing and provide the API key and platform-to-channel/account ID map for your own provider account. Connect the channels in that provider’s dashboard first. The wizard can load channel details to help you find IDs. Review the generated posts, then choose a send time or leave it blank for the next Magento cron run. Keep Magento cron working; it sends queued posts through the selected provider.

Buffer and Zernio are independent services. Their available channels, account plans and charges depend on your provider account. The 1.0.2 release was checked with mocked Buffer and Zernio responses; live publishing requires merchant credentials and should be tested in your staging account.

Release notes and purchase terms

Version 1.0.2 adds OpenAI text and image choices alongside refreshed Gemini choices, improves factual platform prompts, corrects Buffer organization discovery and Zernio X mapping, and reports partial provider failures accurately. Version 1.0.1 remains a historical release.

A one-time purchase includes the continuing right to use an eligible purchased version and 12 months of updates and priority support. Renewal is optional and is never billed automatically. See the AgenticEcom licence and your order terms for site limits and renewal pricing.